Septic systems are complicated and can have many issues if not properly handled. This makes it essential to carefully consider who to choose when you need your septic tank pumped or any other service. To make things easier, read on to learn some of the most important things that you should expect from a reputable septic pumping company.

1. Fully Licensed and Insured

When it comes time to have your septic tank pumped, you should first make sure any company you choose has the proper state licenses and is fully insured. The Idaho Department of Environmental Quality must certify any company that operates septic pumping equipment, and you can only legally use a certified company for pumping or any other septic services. The state also requires that any person operating septic pumping equipment has the proper permit, and this permit must be reapplied for each year.

Septic licensing and permits are essential for ensuring that the waste is transported safely and disposed of properly to prevent potential environmental damage. Another reason why it is vital that you choose a licensed, insured company is to protect yourself against potential liability issues. If the company does not have the proper insurance, you could be held liable for any accidents that occur on your property during the work. Additionally, insurance protects you should any damage occur to your septic system. If you have any work done on your septic system by someone not insured, you may be forced to pay for any repairs yourself.

2. Safe, Certified, Experienced Staff

You also want to ensure that whoever is pumping your septic tank or performing any work on the system can do the job safely and have the necessary certifications, knowledge, and experience. At Express Septic & Drain Cleaning, all of our technicians are fully certified and receive ongoing education and training to ensure they stay up to date on the newest technologies and techniques. We also regularly drug test all our employees and perform a full background check before hiring. In this way, you can be confident that whoever we send is safe, competent, and professional.

When you schedule an appointment to have your septic tank pumped or for any other service, we will always send you an email beforehand with information about the technician who will be performing the work and their picture so that you know who to expect. On the day of your appointment, the technician will show up on time, ready to perform the job efficiently and quickly as possible, and they will also make sure to clean everything up before they leave. We will also send you an update with the technician’s location when they are on their way so that you know exactly when they will arrive.

3. Prompt Service and Upfront Pricing

Finding an honest, reputable, and reliable septic pumping service is also essential. At Express Septic & Drain Cleaning, our mission is to develop long-lasting relationships with all of our clients, and we will do everything within our power to ensure that you are fully satisfied. If any issues arise, our team will always communicate with you honestly and openly so you know what’s going on at all times. You can also be confident that we won’t try to upsell you on any unnecessary services or overcharge you as we happily provide complete estimates for all of our septic services.

We have been serving customers in Boise, Caldwell, Nampa, and throughout the surrounding areas since 2006. During this time, we’ve helped over 10,000 customers and developed a strong reputation for providing excellent customer service at a fair price.

4. Septic Inspection

Both septic pumping and septic inspections should typically be done once every three to five years. This means that any time you have your septic tank pumped, it is essential that you also have the entire system inspected. When you choose our septic pumping service, our technicians will always inspect your septic tank to measure the sludge level to determine whether your system needs to be pumped immediately or if you can put off the service for a while longer.

When it is time to pump your septic system, we will make sure that we remove all of the sludge and solid waste to ensure there is nothing that can block or clog the system. We will also thoroughly inspect the system to spot any issues or signs that the system isn’t working correctly. This includes looking around the surrounding area for issues like lush vegetation that can indicate the tank is leaking. We’ll also check for things like soggy soil in the drain field that can indicate significant issues like clogged drain pipes or compacted soil, which will prevent the system from working properly.

When performing a septic inspection, we can also evaluate your system and building to help determine how often you need to pump your tank. Every system is different, and you may need this service more often. The most important factors in this regard are the size of the tank and how many people use the septic system regularly. For example, if you recently had a dishwasher installed or another person has joined your household, you may need to have your tank emptied more often.

5. Preventative Maintenance

Any reputable septic pumping company should also offer a range of preventative maintenance services to help protect your septic system and preserve its lifespan. Maintenance is also essential for ensuring that the septic system is working efficiently. For instance, enzyme treatments are an excellent option for ensuring that the bacteria inside the septic tank are healthy.

Bacteria is integral to the health of a septic system as it works to break down all of the solid waste into sludge so that the solids take up much less room in the tank. If the bacteria inside the tank isn’t healthy, the solids will quickly build up and make it so that the tank needs to be pumped more often or even cause the tank to overflow. This is where enzyme treatments can be a huge help as they work to introduce beneficial microflora to keep the bacteria healthy so that they can break down the solids quickly and more efficiently.

Compacted soil in the drain field can be one of the most significant septic system issues. In most cases, the only option is to dig up the entire drain field and replace it. However, that is not true when you choose Express Septic & Drain Cleaning as we offer EarthBuster Deep Soil Decompaction. The EarthBuster system enables us to maintain or rejuvenate your drain field without any digging, and the process can completely fix your drain field in just a few hours.

Contact the Professionals

At Express Septic & Drain Cleaning, we are fully licensed, bonded, and insured, and we have what it takes to handle all of your septic systems needs. We specialize in septic pumping, inspections, maintenance, and repairs. We can also take care of your new septic system installation from start to finish or even locate your existing septic tank and drain field if you’re unsure of where it is. Contact us today for more information or to schedule septic pumping or any other service.

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